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Consumer Rights and Laws

 

One of the most meaningful ways to feel empowered as a consumer is to know that you have certain rights. This site contains basic information. For a more in-depth understanding, please visit one of the Government Regulators.

Six consumer credit rights:

  1. You have the right to know what is in your credit report.

     

  2. You have the right to dispute your account bill.

     

  3. You are liable for no more than $50 of fraudulent charges on your card. This applies to online and offline transactions. Visa and MasterCard issuers currently may waive this liability.

     

  4. You cannot be denied credit due to race, color, religion, national origin, sex, marital status or age.

     

  5. You have the right to know why you were denied credit.

     

  6. You have the right to pay off your credit card bill in full at any time.

 


 

Government Regulators
The government regulators below can provide more in-depth information about U.S. financial services. These five regulators have authority over U.S. financial service companies, including those in the credit card industry.

 

 

Office of the Comptroller of the Currency (OCC)

The OCC, as part of the Treasury Department, charters, regulates, and supervises national banks to ensure a safe, sound and competitive banking system that supports the citizens, communities and economy of the United States.

 

Federal Deposit Insurance Corporation (FDIC)
The mission of the FDIC is to maintain the stability of and public confidence in the nation's finance system. To achieve this goal, the FDIC has insured deposits and promotes safe and sound business practices.

 

The Federal Reserve Board of Governors (FRB)
The Federal Reserve, the central bank of the United States, was founded by Congress in 1913 to provide the nation with a safer, more flexible, and more stable monetary and financial system.

 

National Credit Union Administration (NCUA)
The National Credit Union Administration is an independent federal agency that supervises and insures federal credit unions and insures state-chartered credit unions.

 

Office of Thrift Supervision (OTS)
The OTS is the primary regulator of all federal and many state-chartered thrift institutions, which include savings banks and savings loan associations.

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* Please see the issuer's for additional details about terms and conditions of offers. Reasonable efforts are made to maintain accurate information. However all credit card information is presented without warranty. When you click on the "Apply" button you can review the credit card terms and conditions on the credit card issuer's web site.
  

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